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Product: DUPLEX water softening system in a carefree package
Answer: There is no obligation for such a measurement because the water complies with the Drinking Water Ordinance either way. As a rule, it is sufficient to check the system every 12 months as part of maintenance.
Product: BASIC water softening system in a carefree package
Answer: No, that is not mandatory. However, we recommend that you take a few pictures on site with your smartphone or camera in order to clarify any conversion costs in advance.
Product: BASIC water softening system in a carefree package
Answer: We normally work with photos of the on-site situation, which our fitters look at. If our fitters are not completely sure, we are happy to offer an on-site appointment. But this is the absolute exception.
Product: BASIC water softening system in a carefree package
Answer: You can take a few pictures on site with your smartphone or camera and send them to us in advance by email or WhatsApp. It is very important to us to clarify any additional costs in advance, but in most cases we manage without additional costs.
Product: BASIC water softening system in a carefree package
Answer: Our fitter will bring the system and the required materials with him to the agreed appointment. Any salt that may be ordered will be delivered in advance by a shipping company.
