Right of withdrawal
Jun 6, 2024, 10:15:33
Table of Contents
- Cancellation policy and sample cancellation form for goods
- Cancellation policy and sample cancellation form for services
- Sample cancellation form
Cancellation policy and sample cancellation form for goods
Right of Withdrawal for Consumers(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their independent professional activity.)
cancellation policy
right of withdrawal
You have the right to withdraw from this contract within one month without giving any reason.
The cancellation period shall be one month from the day
- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single item ;
- on which you or a third party other than the carrier designated by you took possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately ;
- on which you or a third party other than the carrier designated by you takes possession of the last partial delivery or the last piece, provided that you have ordered goods which are delivered in several partial deliveries or pieces ;
- on which you or a third party other than the carrier designated by you took possession of the first goods, provided that goods are delivered for regular delivery over a specified period of time as part of an order.
To exercise your right of withdrawal, you must inform us (Alfiltra GmbH, Industriestr. 60, 76646 Bruchsal, telephone number: 07251936760, email address: mail@alfiltra.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
consequences of revocation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.
We may refuse to refund for goods that can be sent by parcel until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.
We collect the goods that cannot be sent by parcel.
You must return or hand over the goods that can be sent by parcel to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract . This deadline is met if you send the goods that can be sent by parcel before the expiry of the 14-day period.
You will bear the direct costs of returning goods that can be sent by parcel as well as the direct costs of returning goods that cannot be sent by parcel. The costs for goods that cannot be sent by parcel are estimated at a maximum of approximately 80 EUR.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
grounds for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods which are liable to spoil quickly or whose expiry date would quickly be exceeded;
- for the supply of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can only be delivered 30 days after conclusion of the contract at the earliest and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Alfiltra GmbH, Industriestr. 60, 76646 Bruchsal , email address: mail@alfiltra.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is on paper)
- Date
(*) Delete as appropriate.
Cancellation policy and sample cancellation form for services
Right of Withdrawal(A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to either their commercial or independent professional activity.)
Right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day the contract is concluded.
In order to exercise your right of withdrawal, you must contact us ( Alfiltra GmbH, Industriestr. 60, 76646 Bruchsal, telephone number: 07251936760 , email address: mail@alfiltra.de ) by means of a clear statement (e.g. a letter sent by post or an e -Email) about your decision to revoke this contract. You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of revocation
If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.
If you have requested that the services for which the contract provides for the payment of a price should begin during the cancellation period, you must pay us a reasonable amount corresponding to the proportion of the services up to the time at which you inform us of the exercise of the right of withdrawal with regard to this contract, the services already provided correspond to the total scope of the services provided for in the contract.
Reasons for exclusion or expiry
The right of withdrawal does not apply to contracts for the provision of services related to leisure activities if the contract provides for a specific date or period for the provision.
In the case of a contract for the provision of services that obliges the consumer to pay a price, the right of withdrawal expires upon the full provision of the service, if the consumer has expressly agreed before the start of the provision that the entrepreneur will start providing the service before the expiry of the period revocation period begins and he has confirmed his knowledge that his right of revocation expires upon complete fulfillment of the contract by the entrepreneur.
In the case of a contract where the consumer has expressly requested the entrepreneur to visit him to carry out repair work, the right of withdrawal expires with the complete provision of the repair services, if the consumer has expressly agreed before the start of the service that the entrepreneur will begin to provide the repair services before the cancellation period expires.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Alfiltra GmbH, Industriestr. 60, 76646 Bruchsal , email address: mail@alfiltra.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for paper notification)
- Date
(*) Delete what is not applicable.