Maintenance service (8 Products)

To ensure your water treatment system's maximum lifespan, we recommend having it serviced regularly. According to DIN standards, maintenance should be performed by a professional at least every 12 months. Since we're not a fan of restrictive contracts, the process may vary:

• On-call service : You contact us as soon as you require maintenance. Please note our wait times.
• Annual reminder : We will add you to our assembly schedule as a recurring appointment and will contact you automatically as soon as we have scheduled you for maintenance.
• Maintenance contract : You enter into a maintenance contract with us for annual maintenance. This contract entitles you to a €10 discount per service.

How can I order maintenance service?

You can order maintenance by phone, email or in our online shop.
If you would like to order your maintenance online, you can find our maintenance offers at:

Accessories -> Assembly and maintenance

Once you've selected the right maintenance plan for your product, you have the option to place a one-time order. You can also order the annual reminder free of charge for an additional fee.

(Example image shows the maintenance for our FILTRASOFT Basic water softener)

If you are interested in a maintenance contract, please contact us by phone or email. We will be happy to send you your contract by mail, which you can sign and return to us.

Do you also offer maintenance for third-party systems?

We are often asked whether we also service third-party brands. Unfortunately, we cannot offer this service. There are many different makes and models on the market, some of which have very different designs. Spare parts are often difficult to obtain, especially for older systems. However, there is one exception: If your water softener is equipped with a CLACK control valve, please feel free to contact us and we will check whether maintenance is possible.