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maintenance service (8 Products)

Portrait of handsome plumber with tools box on white background

To ensure that your water treatment system has the maximum service life, we recommend that you have it serviced regularly. According to DIN, maintenance should be carried out by a specialist at least every 12 months. Since we are not a fan of restrictive contracts, the process can vary:

  • Order on demand : You contact us as soon as you require maintenance. Please note our waiting times.
  • Annual reminder : We will include you in our assembly planning as a series appointment and will contact you automatically as soon as we have scheduled you for maintenance.
  • Maintenance contract : You sign a maintenance contract with us for an annual maintenance. With this contract, you receive a discount of €10 per maintenance.

How can I order the maintenance service?

You can order maintenance by phone, email or in our online shop.
If you would like to order your maintenance online, you can find our maintenance offers at:

Accessories -> Assembly and Maintenance

Once you have selected the right maintenance for your product, you have the option of ordering it directly. You can also order the annual reminder free of charge for an additional maintenance fee.

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(Example image shows the maintenance for our FILTRASOFT Basic water softener)

If you are interested in a maintenance contract, please contact us by phone or email. We will be happy to send you your contract by post, which you can sign and return to us.

Do you also offer maintenance for third-party systems?

We are often asked whether we also service other manufacturers. Unfortunately, we cannot offer this service. There are many different makes and models on the market, some of which are constructed very differently. Especially with older systems, it is often difficult to get spare parts. There is one exception, however: If your water softener is fitted with a CLACK control valve, please feel free to contact us and we will check whether maintenance is possible.

8 Products

Maintenance of Duplex water softener

 (27)
Maintenance of a Duplex water softener by our specialist
as of €225.00
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incl. VAT excl. shipping costs
Available

Maintenance UV-C system

  • changing the spotlight
  • Removal of the quartz module and cleaning with special agent
  • reading the error log
  • electronic reset
  • Check the system for leaks
€330.00
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incl. VAT excl. shipping costs
Available

Maintenance of Water Softener Basic

 (185)
  • Measure water hardness, check system for leaks
  • Check regeneration run, clean and disinfect resin bed
  • Check the control electronics for functionality, install any updates
  • Price including travel in Germany
€199.00
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incl. VAT excl. shipping costs
Available

maintenance of dosing system

 (1)
  • Renewal of the dosing liquid if necessary
  • venting the dosing line
  • Checking the system for leaks
  • Checking the dosing strokes and dosing quantity
  • Creation of a maintenance report and attachment of an inspection sticker
€159.00
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incl. VAT excl. shipping costs
Available

Maintenance of reverse osmosis system REOS Plug&Play

  • Measurement of water hardness and conductivity of product water
  • Checking the tightness and replacing the pre-filter cartridge
  • Functional test and possible updates of the control electronics
  • Testing and adjustment of the water softener, including salt tablets
  • Creation of a maintenance report and attachment of the inspection sticker
€553.35
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incl. VAT excl. shipping costs
Available

Maintenance Reverse Osmosis System Plug&Play with two Membranes

  • Measuring water hardness of the feed water
  • Measure the conductivity of the product water
  • Check the system for leaks
  • Replace pre-filter cartridge
  • 2 Change membranes
€767.55
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incl. VAT excl. shipping costs
Available

Maintenance Reverse Osmosis System Plug&Play with one membrane

  • Measuring water hardness of the feed water
  • Measure the conductivity of the product water
  • Check the system for leaks
  • Replace pre-filter cartridge
  • 1 Change membrane
€648.55
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incl. VAT excl. shipping costs
Available

Maintenance of water softener LEYCOsoft

Maintenance of a Leycosoft water softener by our specialist. The maintenance includes the following points:
  • measuring water hardness
  • Check the system for leaks
  • Check regeneration run
  • Clean and disinfect the resin bed
  • Check the control electronics for functionality, install any updates
  • Check the electronics settings
  • refill salt if necessary (salt not included in the price)
  • Create a maintenance log and attach the inspection sticker
Any repairs and wear parts (chlorine cell) will be charged separately (except in the case of a warranty claim). You will usually receive a binding appointment within 4 to 6 weeks. Please note that if you miss the appointment or cancel late (without a valid reason), we reserve the right to charge a travel fee of €100.
€199.00
View product
incl. VAT excl. shipping costs
Available

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Latest Reviews

5.00
W.
Feb 10, 2025
Bought product *** and it has been doing what it's supposed to ever since.
5.00
Zaki T.
Feb 4, 2025
Great product. Absolutely perfect for our family of four...
Great product. Absolutely sufficient for our family of four!
5.00
Sascha T.
Jan 27, 2025
The system works reliably and without disruption.
5.00
K.
Jan 26, 2025
Super
5.00
Mesut A.
Jan 26, 2025
Product: Repair order
Reliable and friendly

Do you have questions?

0725 1936760
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Request a quote

Product: Maintenance of Water Softener Basic

7 upvotes 1 answers
Answer:
0

Maintenance takes approximately 1 hour. During this time, our fitter will carry out all the necessary steps.

Product: Maintenance of Water Softener Basic

5 upvotes 1 answers
Answer:
0

Our maintenance packages for the Duplex softening system already fully include travel and labor costs. We attach great importance to making our service operations efficient and customer-oriented. This also includes planning optimal tours in order to make the best possible use of the access routes. Our experienced technicians are stationed in various regions of Germany, which allows us to respond quickly and efficiently to maintenance requirements. This approach helps us to offer you a comprehensive and cost-effective service without incurring additional travel costs for you.

Product: Maintenance of Water Softener Basic

0 upvotes 1 answers
Answer:
0
Yes, we are happy to take on maintenance of systems from other manufacturers after prior consultation. However, please note that in the event of a defect, we cannot supply spare parts for third-party products. We therefore recommend that you contact us in advance to clarify the details and ensure that we can help you as best as possible.
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