Softening systems

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Modern softening systems for industry and private homes


Water softening primarily means removing limescale and other substances. They become visible in your home in the form of limescale deposits. Depending on where you live or the location of an industrial plant, the water is soft, i.e. low in lime, or hard. Calcium and magnesium are present in higher concentrations in so-called hard water. This circumstance is completely harmless to health and even beneficial. However, a high content of both and other substances has some disadvantages. Unsightly residue forms on bathroom fittings and other surfaces. Therefore, you must remove the white spots from affected areas at regular intervals. There are various limescale cleaners for this, but the problem doesn't end with the visual consequences alone.

Why is a decalcification system useful?


Limescale builds up in pipes and devices and shortens their life expectancy. The washing machine is particularly affected in private households. If you do not treat it with special products or citric acid, it can be damaged. In the kitchen, the kettle, coffee machine and other appliances become calcified. With a water softening system, you not only prevent unsightly deposits, but also save on detergents, dishwashing liquids and limescale cleaners. In addition, there is less care and maintenance required and lower energy costs. The latter is an issue with water boilers that run longer with a layer of limescale. This means they use more energy before the water is heated to the desired temperature.

Soft water with the right softening system

In order to treat your water precisely, we provide you with a selection of water softeners. The size of the facility depends on whether it is a single-family home, an apartment building, a commercial facility or even an industrial facility. As your partner and water specialist, we take care of private and commercial customers. Several methods are possible when treating hard water. We rely on the so-called ion exchange process . In addition to this method, there are other options that always depend on the context and extent of the water treatment. For small private residential systems or industrial systems up to a certain size, we consciously choose the ion exchange process . In contrast , reverse osmosis makes sense on a larger scale. However, the pH value changes slightly, which is undesirable in a private context. You are welcome to find out more about this from us.

How does our water softening system with ion exchange work?

In the technical part, mathematical background information is essential. However, you can easily view details, calculations and quantities of required resources in our support section. The ion exchange process is also known as the neutral exchange process. During the process , calcium and magnesium ions (they produce lime) are exchanged for sodium ions . The pH value remains unchanged and of course the water does not taste salty afterwards.

Note: You want to know exactly

What are “capacity” and “regeneration”?

How much soft water should the system produce at a certain level of hardness? This information is determined by the capacity , which depends heavily on the size of the house. It is determined as a factor of water hardness (in °dh or mmol/l) and water quantity (in m3).

Formula: Amount of water = capacity/water hardness

The formula indicates how much water the descaling system delivers until the so-called regeneration . Regeneration means “charging” the system with salt, during which it is rinsed and cleaned. The salt water absorbs the calcium and magnesium ions previously removed from the water. At the same time, it releases sodium ions, which are later exchanged with the calcium and magnesium in the drinking water supplied. Before we continue, the entire system is rinsed again with fresh water.

Where does the water with the extracted calcium and other substances end up? The filtered substances are easily and safely discharged into the wastewater .

What costs are incurred when operating the water softening system?

In addition to the electricity to operate the softening system, you only need regular salt. Around 1 bag of 25 kg per person is produced in the household every year. Salt is a cheap raw material and a bag like this costs around 10 euros in stores or in our shop. We also recommend annual maintenance of the system. You can view an example calculation here. If you have any questions about maintenance, selection and installation, we are there for you and will provide you with detailed advice.


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Product: DUPLEX water softening system in a carefree package

Answer: There is no obligation for such a measurement because the water complies with the Drinking Water Ordinance either way. As a rule, it is sufficient to check the system every 12 months as part of maintenance.

Product: BASIC softening plant

Answer: This is a complex topic that is controversially discussed on the Internet. The first thing that should be mentioned is that these days mainly plastic pipes are used and no corrosion is to be expected. When water is softened using ion exchange, no CO2 is released and the pH value of the water is not changed. This would look different if the water was treated using reverse osmosis, for example. It is known that copper pipes are subject to a certain degree of corrosion regardless of the quality of drinking water. However, this corrosion is usually so low that copper is considered a durable material. The low corrosion rate of copper in drinking water results from the formation of a coating on the surface of the material consisting of various copper compounds. This layer is reinforced by small amounts of embedded lime, which increases its anti-corrosion effect. In softened water, this limescale deposit is missing, which can reduce the protective function of the top layer. Nevertheless, the protective effect is sufficiently strong to generally prevent corrosion damage over human generations. In summary, there is no absolute freedom from corrosion in copper pipes in drinking water systems. Although water softening has an influence on the protective top layer in the pipes, it only has a negligible impact on their service life. If you had problems with corrosion before installing a softening system, then you should think about installing a dosing system or replacing the pipes.

Product: DUPLEX softening plant

Answer: The DUPLEX softening system is designed so that the wastewater resulting from regeneration is drained away efficiently, even without the use of an additional pump. Thanks to the plant's advanced design and efficient use of existing water pressure, it is able to pump wastewater to a height of up to 2.5 meters. This capability allows for flexible installation of the system as the wastewater hose can be connected directly to a higher wastewater pipe without the need for additional pumping devices. This represents a significant advantage by expanding installation options while keeping operating costs low as no additional energy is required for a wastewater pump. However, please use an open system such as a funnel for the wastewater connection (the hose must be attached to prevent it from slipping out).

Product: DUPLEX softening plant

Answer: There are a few requirements that must be met so that the resin is not damaged (for example the correct pH value). For this reason, the systems are generally only suitable for drinking water. However, the exact values are important and there are options to adjust the values beforehand if desired. In such cases, we would be happy to make you an individual offer.

Product: DUPLEX softening plant

Answer: Yes, we would be happy to offer you a suitable maintenance contract.

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