Answer: The DUPLEX softening system is designed so that the wastewater resulting from regeneration is drained away efficiently, even without the use of an additional pump. Thanks to the plant's advanced design and efficient use of existing water pressure, it is able to pump wastewater to a height of up to 2.5 meters. This capability allows for flexible installation of the system as the wastewater hose can be connected directly to a higher wastewater pipe without the need for additional pumping devices. This represents a significant advantage by expanding installation options while keeping operating costs low as no additional energy is required for a wastewater pump. However, please use an open system such as a funnel for the wastewater connection (the hose must be attached to prevent it from slipping out).

Answer: There are a few requirements that must be met so that the resin is not damaged (for example the correct pH value). For this reason, the systems are generally only suitable for drinking water. However, the exact values are important and there are options to adjust the values beforehand if desired. In such cases, we would be happy to make you an individual offer.

Answer: Yes, we would be happy to offer you a suitable maintenance contract.

Answer: Double systems make optimal use of the capacity and require a little less salt, especially when consumption fluctuates. They also provide uninterrupted soft water, but are a little more expensive to purchase. Double systems make sense in apartment buildings, hotels and in industry if consumption fluctuates greatly and/or soft water needs to be delivered reliably. It always depends on the number of people and the water hardness, but we generally recommend a double system for apartment buildings.

Answer: This is usually 1 - 1.5 meters long. If necessary, we can also extend this individually, but it should not exceed a length of 3 meters.

Answer: For a 4-person household with a water hardness of 18-20 °dH, the basic system is generally an efficient choice, especially if there are no large consumers such as a pool. The Basic 40 offers an optimal solution for your needs as it is specifically tailored to water softening in households. However, it is important to remember that the choice of investment should also take future needs into account. If there is a possibility that additional people could be added to your household, it is advisable to consider a system with a higher capacity to ensure efficient water softening in the long term. In short, the Basic 40 is a solid and cost-effective choice for your current needs, but the decision should also take potential future needs into account.

Answer: Regeneration takes about an hour. With the duplex system, only one of the two columns regenerates. This means that soft water is available to you as usual during this time.

Answer: With the Duplex 20, around 1 bag of salt (25 kg) fits into the salt container (Duplex 40, 60 and 80: 3 bags, Duplex 120 and 180: 4 bags). You will also find this information clearly presented in the technical data sheet for the respective system.

Answer: Yes, our duplex systems are perfect for such applications. The duplex can manage apartment buildings with irregular water consumption, large garden irrigation, pools, etc. without any problems. However, it depends on the right capacity. You can either use our calculator or we will be happy to make you a suitable offer and find the right system for you.

Answer: Yes, we install our systems nationwide. We have our own assembly team who will carry out this for you. Take a look at our carefree packages or ask us for an individual offer.

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