Answer: The Basic softener is specifically designed to reduce the hardness of water by removing calcium and magnesium ions, which are responsible for water hardness. However, it is not designed to remove nitrate from tap water. Nitrate removal requires specific technologies that are not typically included in standard softening systems. To effectively remove nitrate from your water, we recommend a special denitration system, such as the NO3 Kombi Basic denitration system. This system is specifically designed to reduce nitrates in water and can be used as a supplement to a softening system. This ensures that your water is not only soft but also free of unwanted nitrate levels. By combining a softener with a denitrator, you get a comprehensive solution that effectively controls both water hardness and nitrate levels, resulting in overall improved water quality. We are available to advise you on the best options for your specific water quality needs.

Answer: Vielen Dank für Ihre Anfrage und das damit verbundene Interesse an unseren Produkten. Die Einstellungen (Regeneration, Resthärte etc.) würde wochenlang erhalten bleiben. Die Uhrzeit blinkt und muss neu eingestellt werden. Wenn man unsicher ist (nach einem längeren Stromausfall) kann man gerne zur Sicherheit eine manuelle Regeneration auslösen.