Die Ware ist beschädigt, obwohl die Verpackung nicht beschädigt ist. Was kann ich tun?

Did your product suffer damage during transport even though no external damage to the packaging was visible? Please record the damage to your item with one or more photos and send these photos to us, preferably by email, so that we can carry out an immediate inspection. We will then inform you as quickly as possible about the next steps in your specific case.